Help
Having trouble with Bright Journals? Take a look at the links below for help with the most common problems.
| More about EmentoringIf your mentoring partner isn't responding, you're not sure who your mentor, mentee or coordinator is, or you just want a few tips about how ementoring works, get some advice here. |
| Problems logging in?Being shut out of Bright Journals is nearly as frustrating as locking yourself out of your house. Check here if you need the spare key from under the wheelie bin. |
| Problems with your email alerts?Don't let your partner think you've been ignoring them. Make sure you're getting your message alerts by e-mail here. |
| Why is my post "Held for moderation"?Whether it's career advice or celebrity gossip, we don't want your mentor or mentee missing your messages. If your posts are "held for moderation" and you don't know why, find out here. |
| Want to get involved?Interested in getting a mentor - or being one? Or do you want to get your business or university involved in ementoring? Find out how here. |
| Need more help?Still stuck? Drop us a line at support@brightsideuniaid.org Please include your name, what project you are on and details of your problem, including any error messages. |
